FOUNDER
Darren Burr
Drawing on restoration and claims experience to address the evidence gap — creating a clearer, accountable recovery process.
A restoration claim keeps changing between site visits.
LC ONE brings evidence into view.
PROPERTY. WORK. EVIDENCE.
ONE CONTINUOUS CLAIM CONTEXT.
Every claim generates photos, reports, measurements, scopes and site activity. But much of what happens during recovery still occurs outside the insurer's direct view.
As climate-driven events place greater pressure on recovery capacity, that evidence gap becomes increasingly important.
Source: Insurance Council of Australia —
declared-event data, 2022–2026 and 2025 catastrophe data.
Restoration claims generate plenty of information. LC ONE brings the evidence that matters into one claim context — helping insurers understand what changed, why it matters and what supports the next decision.
Evidence Clarity
Bring the evidence that matters into view across the recovery lifecycle.
Decision Context
Understand what changed, what was done and what supports progression.
Clearer Next Steps
Give authorised decision-makers the context needed to determine what happens next.
Less Reconstruction
Reduce the need to reconstruct events from scattered reports, photos and site updates.
Shared Claim Context
Give insurers, restorers and other authorised participants a common evidence trail.
Continuous Validation
Check evidence as the recovery progresses, rather than only after the work is complete.
LC ONE uses AI to review structured claim evidence - helping surface what matters, identify what may be missing and highlight where human attention is required.
AI supports the review. Authorised people make the decision.
LC ONE gives insurers structured visibility into what is happening across a restoration claim — from first attendance through recovery, approval and completion.
LC ONE structures recovery evidence as work progresses, connecting what happens on site with the claim and the people responsible for decisions.
LC ONE brings together the evidence behind the scope, the work and the recovery — giving insurers clearer context to validate what is proposed, what is happening and what supports the next decision.
Evidence Confidence
Understand the strength of evidence supporting the claim.
Scope Confidence
See whether the proposed scope is supported by the evidence captured on site.
Equipment Validation
Validate equipment deployment and supporting operational evidence.
Standards Alignment
Validate evidence against workflow requirements and IICRC-aligned processes.
AI Evidence Review
Identify gaps, inconsistencies and evidence requiring further review.
Decision Context
Bring the evidence supporting the next claim decision into one view.
LC ONE brings together restoration experience, insurer perspective, technology, product engineering and real-world field expertise around one problem: giving insurers better evidence of what is happening during recovery.
Extending LC ONE into the property.
Purpose-built connected technology adds material, environmental and equipment evidence to the claim as recovery progresses.
Property recovery has an environmental footprint. LC ONE is designed to provide the evidence needed to make recovery more informed — helping retain materials, reduce unnecessary equipment use, avoid unnecessary site travel and measure the impact of those decisions.
A controlled restoration pilot will bring LC ONE, structured field evidence and connected sensing together across real claims — measuring what changes and establishing the evidence needed to assess wider deployment.
Baseline
Establish property condition, recovery requirements and the evidence baseline from first attendance.Deploy
Introduce LC ONE, structured field capture and connected sensing into the restoration workflow.Observe
Capture recovery activity, material conditions, environmental conditions and equipment evidence as the claim progresses.Validate
Assess evidence quality, standards alignment, recovery visibility and areas requiring review.Measure
Measure agreed operational, recovery and environmental outcomes across the pilot claims.Scale
Use the pilot evidence to determine what wider insurer deployment should look like.